FAQ

Q: When will your service start working properly?

A: We are currently migrating our platform to a new hosting service. We will inform you about the full launch of the service separately.

Q: Is it possible to use your service now?

A: Currently, the service is available only for companies. If you are a legal entity, you can submit a request based on the information in the "Contacts" section.

Q: What is the customer status?

A: A buyer's status represents the level of discounts available to them. Broadly speaking, several distinct status tiers will be implemented. "Initial" is the status assigned to buyers who have made a limited number of purchases. "Devoted Connoisseur" is the status for buyers who frequently utilize our service. "Subscriber" refers to a buyer who has signed up for an annual discount subscription. The full terms and conditions will be published on the website following the launch of the service for private clients.

Q: What does it mean refer a friend?

A: This is a marketing program that enables registered users to earn additional bonuses for referring new users to our platform.

Q: What is meant by a subscription in your service?

A: The subscription is a paid service that grants users access to additional discounts for a period of one year. Detailed terms and conditions will be outlined in the user's personal account.